Business Summary
To be a thriving, culturally rich and inclusive leading regional city.
About Us

In making decisions that shape the future of Warrnambool, our councillors and staff will serve our community guided by the following important values:

Good Governance

We will have open, accessible and accountable governance in touch with the existing and changing needs of our community. Key decisions will be based on engaging with our community, with decisions made in a transparent and accountable manner. Council will set clear goals and measure results to achieve innovation and improvement.

Fairness, Equity and Respect

We will ensure that all people are treated with dignity, respect and fairness, and that people's different perspectives are acknowledged. We will ensure all people in our community have equal access to services, facilities and involvement in decision-making.

Communication and Engagement

We will deliver accurate, timely and relevant information involving the open exchange of ideas and information with the community.

Innovation and Quality

New and emerging ideas and technologies will be at the forefront of Council thinking to improve our services and facilities, and the health and wellbeing of our community. We will strive for excellence in all that we do and continuously improve our performance and our services to achieve outstanding results.


Environmental and financial sustainability will underpin all that we do to maximise opportunities for all people and future generations.

Vibrant Democracy

People's different perspectives will be respected and vigorous debate encouraged to improve our decision-making.

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