Also known as
- Water Authority
Hamilton
More Locations
Business Summary
Every day, we supply South West Victoria with sustainable water services, while leading our communities towards a healthier, more prosperous future. It’s a commitment that we’re proud to make to the region we call home.
About Us
We’re your local, dependable experts
From the South Australian border to the Otways. From the Grampians to the coast. Our services take care of more than 30 communities, including residents, farmers, businesses and industries. It’s our responsibility to supply you with fresh water, from source to tap, and manage sewage to protect your health and wellbeing.
Putting people first comes naturally to us so we’re here to help with more affordable, reliable and personalised service. You’ll see us around, in towns and on streets, maintaining and upgrading the pipes, pump stations and treatment plants we all need.
We’re making a real and positive difference
As locals, we’re driven to shape our region for the better. We’re committed to working with our communities and strategic partners to support the health and wellbeing of our people and protect our natural environment. We simply believe it’s the right thing to do and it all comes back to our greater vision to go beyond water for stronger communities.
It’s about delivering sustainable water services together with positive change for our region – and we’re proud to be leading the way.
What We Do
As Victoria’s second largest regional urban water corporation by area, we cover 23,500 square kilometres and a total population of more than 100,000. Our region extends from the Otway Ranges to the South Australian border and includes the major centres of Warrnambool, Portland and Hamilton. Our three offices are located in these major centres.
We provide services to 34 towns, including residential, commercial, industrial and rural customers. Our primary functions include:
- Managing, operating and protecting our water supply sources and systems.
- Managing and operating sewerage systems to protect public health and the environment.
- Planning future water supply and sewerage services to meet community needs.
- Developing water efficiency programs.
FAQs
Why does the taste of drinking water vary across the region?
We manage a complex range and number of water sources from shallow bores and deep aquifers to pristine surface catchments and an award-winning roof water harvesting system. They all have their own unique characteristics.
Who manages water in our region?
Wannon Water manages drinking water, recycled water and sewage/wastewater. Southern Rural Water manages surface water and groundwater. Local councils manage urban storm water. Catchment Management Authorities (CMAs) manage river health and environmental water.
How do I contact Wannon Water?
Contact us on 1300 926 666 and our Customer Support Team can assist you. You can email [email protected] or you can visit our offices in Warrnambool - 25 Gateway Road, Hamilton - 66 Gray Street or Portland - 15 Townsend Street.
At A Glance
Covers 23,500 square kilometres in South West Victoria
Services 34 towns with 14 water supply systems
Provides over 32 million litres of drinking water each day
15 water treatment plants, 17 sewage treatment plants
Notable Achievements
First water corp in Australia certified as a family-friendly employer.
International and Australasian IAP2 Organisation of the Year 2023
First water corp in Australia to own & operate a 50-metre wind turbine
