Toowoomba Holden & HSV is one of Australia's largest and most successful provincial new Holden and New HSV dealers, selling in the vicinity of 1800 new and used cars per year. To complete our full range of automotive services, Toowoomba Holden & HSV now employees over 90 staff in our Sales, Service, Finance and Insurance, Parts and Administration Departments.
If you are in the market for a brand new Holden, HSV or quality used car, you have to see us at Toowoomba Holden & HSV.
Our approach to service excellence and customer satisfaction is consistent with our primary goal to build a successful business based on customer loyalty. To achieve this we seek to provide alternative avenues for feedback. All customer comments are highly valued, fed back into our quality management system and used to improve personal and operational performance.
In response to customer comments in the last 12 months a large diversity of actions have been taken including on-going customer service training, focus on listening skills, drive-in under-cover service reception, production of a Service Information Card and improvements to our customer counter and waiting areas.
Products and Services
We offer our customers a comprehensive delivery service around Toowoomba and send parts anywhere to meet our clients' needs. We are also the only authentic Holden Racing Team and HSV Apparel and merchandise stockists in this area and have a large range of caps, shirts and jackets and what we don't have here we can usually get overnight.