We specialise in Corporate Facilities Management & Concierge Services. Our team can demonstrate their expertise and capabilities in the establishment & ongoing management & maintenance of multi storey high rise residential apartment properties.
Our vision is to raise the bar & heighten standards in the facilities management sector. We offer a wide range of Asset & Facilities Management Services.
We are flexible & pride ourselves in being able to devise & deliver a single service or a combined service package to suit individual customer needs. T & M is committed to quality assured systems & procedures. The Facilities Manager appointed to assist in the delivery of any contract service will hold full Australian qualifications in addition to a minimum 5 years FM experience.
Concierge & Resident Services
The Concierge team is fundamental to the smooth operation and well-being of residents.
The Concierge is the first point of contact for visitors to the building; they present the "public face" to visitors and it is therefore important that a positive first impression is conveyed, and subsequent dealings provide a high level of service.
Objectives:
- Ensure a high level of personal service to residents & visitors
- Ensure smooth & stable operation of concierge & security service
- Maintain loyalty of the concierge personnel to the buildings community
- Ensure high level of security at the site is maintained at all times
- Ensure ongoing & continuous improvement of the service over time
- Ensure retention of excellent concierge personnel
Facilities & Building Management
- Create an outstanding, well run, home for the residents
- Maximize owners' property values
- Manage the property & Owners Corporation funds in a prudent, financially responsible & accountable manner
Strategic Management Services
- Prepare budgets
- Update strategic plans, 10 year asset management plan
- Annual audits
- Maintain documentation
- Establish & maintain relevant registers
- Capital works co-ordination services
- Long term asset maintenance planning
- Building & Asset management services
- Contract management services
- OH&S Management and Audits
- Contractor compliance
- QA (Quality Assurance)
- Engineering Support
Handyman Services including:
- General Maintenance/Repairs
- Gyprock repairs/replacement
- Lighting replacement
- Lock Repairs
- Painting
- Window, door & sliding door repairs
The Right People
Our team has considerable strength, innovative culture & corporate experience which means we can provide the support needed to achieve the desired outcomes & drive continuous improvement in Building Management, Concierge & support services delivery. Our dedicated staff can provide the 24 hour, 365 days responsive service.
The Right People
Qualified facilities managers and concierge staff have the skills & expertise to ensure familiarity with the building & specific requirements of all Contracts.
We employ additional personnel to cover holiday, sick relief & admin support to ensure a prompt, reliable & client focused Service. We aim to deliver a value for money service & high client satisfaction.
Portfolio
Commercial & Residential Properties Managed By T & M
- Horizon Apartments - 184 Forbes Street Darlinghurst NSW
- The Rex Apartments - 50 Macleay Street Potts Point NSW
- The Gazebo - 2 Elizabeth Bay Road, Elizabeth Bay NSW
- Stamford On Kent - 183 Kent Street Sydney NSW
- Parkridge Apartments - 6-14 Oxford Street Darlinghurst NSW