About Us
FAQs
What is 131 008?
131008 is Australia's national taxi phone number. We have 300 member taxi services (one on every city and town in Australia) ready to book you a taxi. Calls to 131008 can be made from landlines or mobiles and callers are connected directly to their local taxi service.
How much does it cost to call 131 008?
Calls to 131 008 from landlines are charged at the cost of a local call. Calls to 131 008 from mobile phones may incur higher charges, depending on your arrangements with your mobile provider.
Does 131 008 have a voucher system or corporate accounts?
No. You will need to contact your local taxi service for these services.
What about child restraints like baby capsules, child seats and booster seats?
The regulations on the use of child restraints in taxis varies from state to state. Most of our taxi services will supply a child restraint upon request. Please make enquiries regarding child restraints directly with the relevant taxi service.
What if I want to reach a taxi service other than my local one?
131 008 always connects the caller to their local taxi service. So, if you want to contact a taxi service other than your local one, you will need to contact them on their local phone number.
Why don't I get my local taxi service when I call 131 008 on a VOIP phone?
If you do use VOIP services to dial 131 008 you may find that your call is routed to a taxi service in some other city or town (even to some other state) far away from the place where you are calling. That outcome might be confusing for you - it will be even more confusing for the taxi service, which has no idea why you phoned it for a taxi that it cannot provide to you.
Why don't I get my local taxi service when I call 131 008 on a VOIP phone?
If your VOIP calls are not connecting you to your local taxi service that problem is caused by your Internet Service Provider and NOT the 131 008 service. Please contact your Internet Service Provider and ask them to fix the problem with the internet service they are providing to you. If they do not understand the problem tell them to contact us. In the meantime call 131 008 from your mobile phone or your landline, or book online through this website.