NCIG (Newcastle Coal Infrastructure Group) - 24hr Community Inquiry Line

The leading coal exporter, through our people, processes & performance
Also known as
  • Newcastle Coal Infrastructure Group
Business Summary
Locked Bag 6003 Hunter RMC, NSW 2310
About Us
Company Overview

Newcastle Coal Infrastructure Group Pty Limited (NCIG) owns and operates one of Australia's largest coal export terminals with rail, storage and ship loading facilities and associated infrastructure.

The Terminal is situated in an area located on an industrial island and has strong logistical connections as part of the Hunter Valley Coal Chain integrated coal export infrastructure operation.

The key components of the NCIG terminal are:

The Inbound System

The Stockyards

The Outbound System

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The Community Support Program

The NCIG team is committed to supporting the communities in and around the area where its major infrastructure is located. To demonstrate this commitment, NCIG has implemented a Community Support Program. The aim of the program is to provide community groups within the Newcastle area with sponsorship support to help meet their objectives.

How the Program Works

  • The Community Support Program has an allocation of funding which is reviewed on an annual basis.
  • A committee consisting of community and NCIG representatives assess applications and provide advice on the allocation of funds.
  • The committee meets twice a year to consider applications from community organisations for financial assistance.

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Working with NCIG

The Terminal, based on Kooragang Island, in the Port of Newcastle, is an integral part of Australia's coal supply chain, ensuring reliability and continuity of coal supply from the Newcastle, Hunter Valley, Gloucester, Gunnedah and Western Coalfields to the world export market.

NCIG recognises that our greatest asset is our people. NCIG is committed to recruiting and selecting highly skilled and qualified people through a fair and open process. Our investment in the training and development of our people has been, and will continue to be a vital requirement to the success of NCIG.

Career Opportunities

General Expressions of Interest

Sustainable Development

The System allows NCIG to effectively manage the health, safety, environment and community requirements specified within the Work Health & Safety Act 2011, regulations pertaining to that Act and the Environmental consent conditions contained in the Terminal's Project Approval, as well as relevant environmental legislation including the Protection of the Environment Operations Act 1997.

This System applies to all workers including employees, contractors and visitors working at/on the NCIG site.

The scope of the Management system covers all operational aspects and activities that have the potential to affect HSEC positively or negatively. Click here to see the four key elements.

Project Development

NCIG's Coal Export Terminal (CET) forms part of the export gateway for the substantial Hunter Valley coal industry, with the Port of Newcastle representing the export route for production in the region.

The Terminal has been operating for over two years and has a current installed capacity of 53 Mtpa. NCIG is currently completing an expansion (Stage Three) which will increase installed capacity by 13 Mtpa to the planned maximum capacity of 66 Mtpa.

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