About Us
FAQs
How will I know if my online order has been completed successfully?
You will be sent a confirmation email as soon as you finish the checkout process. If you don't receive an email or if you are unsure whether your order was successful, please contact our friendly Customer Service Team at 1300 790 618 between 8am - 6pm Mondays to Fridays, and 8am - 2pm on Saturdays.
Is there a minimum order amount?
No, there is no minimum amount of money that you are required to spend on an order.
How do I track my orders online
You can log into My Account to view the status of your order. You can also check your emails for notifications related to your order. As we use Australia Post's eParcel service, you can also find Australia Post's delivery schedule and status here: http://auspost.com.au/parcels-mail/standard-delivery.html
Notable Achievements
In May 2013 - the Canstar Blue Most Satisfied Customers Award
In February 2015 - the Roy Morgan Research Pharmacy of the Year 2014
In 2012 - Roy Morgan Research Pharmacy of the Year