15-17 Grant Street, Ballina NSW 2478

About Us
Make an Appointment

Phone 02 6686 2535 to make an appointment with the doctor of your choice.

Sometimes the doctor of your choice may be heavily booked, however there will always be a doctor available for urgent medical cases that are seen on the day.

For continuity of medical treatment we encourage you to see the same doctor.

Please advise the receptionist if other members of the family need to consult the doctor at the same time.

Grant Street Clinic general appointments are

15 minutes.

If you expect your consultation may take longer, please advise the receptionist when you call.

When you arrive for your appointment, please advise the receptionist.

New patients welcome.

Bulk Billing and Paid Services

Billed Services

For a standard consultation you do have to pay for the doctor's visit but you do have the option of just paying the small gap fee, which means however long you are with the doctor you will only ever be out of pocket about the cost of a men's (not ladies!!) haircut.

Bulk Billed Services

There are a very large number of services that are bulk billed at Grant Street Clinic, including all DVA patients.

NSW WorkCover

WorkCover is the medical scheme that covers the medical and rehabilitation expenses of workers in New South Wales.

The patient is responsible for payment of WorkCover consultations until their employer has approved the Workers' Compensation claim through their Insurance Company.

Once the Insurance Company has accepted liability for your Workers' Compensation claim, please notify the clinic of your claim number. All further accounts for WorkCover consultations can then be sent direct to the Insurance Company.

Long Consultations

Standard consultations of 15 minutes provide enough time for our patients to discuss one or two issues with their doctor.

If you would like to discuss several issues, please make a longer appointment time.

Annual health checks, medicals, ante-natal care, pap smears and emotional health issues require longer consultation times.

If you are bringing more than one family member for consultation, a longer appointment will be necessary. Please advise the receptionist when you call.

Telephoning your Doctor

Although most problems are best dealt with in consultation, a doctor will always be available during normal surgery hours for emergency advice.

Our staff are experienced in helping you decide whether the matter requires an appointment, a return phone call from the practice, or urgent advice.