Business Summary
Gartner, Inc. (NYSE: IT) is the world's leading Information Technology Research and Advisory Company.
About Us
Why Gartner

Gartner offers world-class, objective insight on virtually any area of IT.

  • Unparalleled expertise across our wide range of solutions.
  • 775 expert analysts cover 1,071 topics across the IT landscape
  • Gartner analysts are based in 26 countries and speak 47 languages
  • Gartner analysts have an average of 12 years' experience in their specific field
  • Gartner insights are drawn from a critical fact base not available anywhere else.
  • Our rigorous research process and proven methodologies provide the foundation for unbiased, pragmatic and actionable insight.
Products & Services

The most comprehensive collection of analysis and advice for the users and vendors of technology.

Contract Review
Complete, independent and objective assessment of buyer-seller situations.

IT Key Metrics Data
Detailed spending and staffing metrics and insight into the performance of IT functions.

Peer Networking
Access to the shared knowledge and experiences of Gartner clients and IT professionals around the world.

Gartner Analysts

Gartner has the largest base of IT research analysts and consultants in the world. Gartner's global research organization offers the combined brainpower of 1,200 research analysts and consultants who advise executives in 80 countries every day. We are in steady contact with 60,000 clients, representing 10,000 distinct organizations worldwide.
We publish tens of thousands of pages of original research annually, and our analysts answer 250,000 client inquiries every year. Our size and scale allow us to commit vast resources towards broader and deeper analyst coverage and to deliver insight to our clients based on what they need and where they are.

Gartner Research

For tens of thousands of technology professionals, Gartner Research is an indispensable daily resource. It's what you need to know, what you need to do, where you need to look, and who you should be paying attention to. It's independent, insightful and instantly applicable to your business challenges.

Gartner Research Process
Our Research Process embodies a way of thinking that turns complex information into insight you can use for business advantage.

Gartner Consulting

We bring together Research insight, Benchmarking Data, problem-solving methodologies and hands on experience to improve the return on your IT investment.

We Know the Issues You Face

  • 80% of the Fortune 500 use Gartner for their key technology initiatives
  • We deliver business value in over 1500 high-impact initiatives a year
  • Every year, we deliver over 5,500 IT cost and performance benchmarks

Capabilities: The Data, Tools and Capabilities to Help

  • Gartner solutions address the specific needs of each industry
  • All of our solutions are based on Gartner's extensive Research
  • Every solution makes use of our performance Benchmarking Data
  • We employ seasoned consultants, with an average of 15 years' experience

Experience: We Help You Deliver Tangible Results

What We Do
  • Research
  • Contract Review
  • IT Key Metrics Data
  • Peer Networking
Why does the analyst create a Magic Quadrant instead of a Market Guide?
The lead analyst makes a recommendation on which research type is most appropriate to the market under consideration based on its maturity. By the very nature of these markets, determining the growth and maturity point of a rapidly evolving market is not an exact science. The key characteristics of the market outlined earlier in this document are all considered, and the decision is made using that information.
What is a Gartner Critical Capabilities document?
Critical Capabilities is an essential companion to the Magic Quadrant. A Critical Capabilities helps Gartner clients gain a view of the positioning of vendors' product and service offerings, allowing comparison against a critical set of differentiators to support their strategic technology investment decisions.
How does a Gartner Critical Capabilities differ from a Magic Quadrant?
Critical Capabilities is a companion note to the Magic Quadrant. Critical Capabilities analyses products or services based on a set of use cases that match client deployment scenarios, while the Magic Quadrant positions vendors in a market.
Can a Magic Quadrant be used as a vendor selection tool?
A Magic Quadrant analyses a market and can help you to focus your search on important criteria. However, it will not provide the details needed (during the vendor selection process) to align your requirements to a particular vendor. Gartner provides an extensive range of complementary research — such as Critical Capabilities and Vendor Ratings — that can assist you further in your vendor selection process.
Why aren't all vendors from a market included in a Magic Quadrant?
In most cases, it would be impossible to cover every vendor in a market — there are too many, and/or some are irrelevant based on the inclusion criteria. Gartner therefore focuses its research in a way that will provide the greatest value to Gartner clients.
Does a vendor's status as a Gartner client influence whether it appears in a Magic Quadrant?
No. Sales contracts, vendor requests and client engagements do not influence or drive inclusion in Magic Quadrant research.
What does it mean if a vendor isn't included in a Magic Quadrant?
It means that they did not meet the inclusion criteria defined for that Magic Quadrant. It does not imply that the vendor is not viable or competitive. It might indicate that the vendor's strategy or functions differ from the inclusion criteria, or that it addresses a different target market. We publish the inclusion criteria with the Magic Quadrant to help you understand why a vendor might not have been included.
Is a market always analysed the same way?
No. As a market matures, it changes and so does the analysis. From year to year, the inclusion criteria, weightings and Gartner's opinion about what it takes to maintain market strength may change. Each report includes a detailed description of market trends and vendor dynamics for that year, and details the vendors added or dropped since the previous report.
When will a Magic Quadrant have Additional Perspectives?
For most markets, the globally broad perspective of a Magic Quadrant meets the needs of Gartner's clients. Where appropriate, Gartner analysts will add a company size, industry or geographical perspective. The decision to include these perspectives will be based on whether sufficient submarket differentiation exists and is important to clients.
Notable Achievements
Healthcare Supply Chainnovators - 2015
Consumer/Retail-Supply Chainnovators - 2016
High-Tech Manufacturing Supply Chainnovators - 2016