What GST/Taxes are applied to my purchase?
GST of 10% is included in the retail price shown for all Australia domestic orders.
As detailed in our shipping policy our prices do not include any of your local duties/fees applicable to the importation of garments into your country.
What Currency does the Calibre online store trade in?
All prices are shown in Australian Dollars.
How secure is my personal information?
Protecting your personal and order information is a priority at Calibre. We want you to be able to order from calibre.com.au with total confidence. As such we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology to protect your online order information. SSL encrypts all information passed from you to calibre.com.au. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
What do I do if I don't receive my order?
Ensure that you have reviewed the estimated shipping times for your area and received a dispatch confirmation email from Calibre. You may track your parcel via the Toll Priority Track and Trace system here. All you will need is the Consignment number which can be found on your dispatch confirmation email. If you have any issues or queries with the receipt of your order, please contact firstname.lastname@example.org or phone +613 8689 0801
Can I change my online order after I have placed it?
Once you have submitted your order - our picking and packing process begins to make sure that we can get your order to you as soon as possible. Unfortunately, we are not able to allow any further changes to already submitted orders.
How do exchanges work?
It is important to us at Calibre that you are satisfied with your purchase. If you wish to exchange your product purchased online, please refer to our returns section here for information.