What do our staff say about working at BlueCross?
"Community Care at Home is a very rewarding job. I have met some lovely clients and it is a pleasure to assist them to stay in their own home and put a smile on their face" - Allyson Murphy
How do I access aged services?
You will need an aged care assessment to access aged services – contact My Aged Care 1800 200 422 to arrange one, alternatively you can request an assessment at www.myagedcare.gov.au. Once you have your assessment you will need to select your provider and apply for care services. For more information on how to access services, please see our step by step guide.
What is a waitlist?
Some aged care providers have a waitlist for people wishing to receive care services.
For in-home and community care packages, a waiting period may apply pending a package becoming available with the provider of your choice. This is because a limited number of packages are made available by the government for providers. In residential care, a waiting period may apply pending a room becoming available in the residence of your choice.
What happens if my care needs change?
Whether you are receiving in-home care or residential care, your care needs are assessed regularly to ensure your provider continues to meet them. As your care needs change, the services you receive will be adjusted to suit. In residential care, some residences offer ageing in place, which enables greater flexibility to accommodate changing care needs.
How much does aged care cost?
The cost of aged care is dependent on personal financial circumstances. Please see the fees and funding section of our website for a breakdown and description of the costs.
Will my pension be affected?
Choosing to receive aged care services will not affect your pension. Your pension income can be used to pay any fees incurred though. Your pension is only affected by your income and assets assessment, which is determined by the government.