About Us

The Amcal brand has built its reputation on providing health and wellbeing solutions to Australians for more than 75 years. From our beginnings in the 1930s as Allied Master Chemists of Australia Limited (A.M.C.A.L), we have grown to become one of the most widely recognised pharmacies and are part of the largest network of pharmacies in Australia. Amcal is an integral part of local communities in every state and territory delivering a customer focused healthcare experience based on advice and information to improve health and wellbeing outcomes.

Our pharmacists are committed to providing you with friendly service, value for money, and most importantly, expert advice. Our dedication to these core aspects has led independent customer satisfaction research agency Canstar to award Amcal with its 'Most Satisfied Customer Award' for 2014.

You can rest assured you and family will always get the help you need to ensure you're looking and feeling great.

How do I cancel an order?
Please remember that in most cases, orders placed are dispatched on the same or next business day. Orders that have been dispatched cannot be cancelled and will need to be posted back at the expense of the customer. As long as the packaging is in original condition, a full refund less postage will be provided. Prescription Medications are unable to be refunded or returned once they have been dispatched.
Can Fragrances / medicines / vitamins be returned for exchange or refund?
No. Fragrances, medicines, vitamins or foods cannot be returned for refund or exchanged.
How will I know if my online order has been completed successfully?
You will be sent a confirmation email as soon as you finish the checkout process. If you don't receive an email or if you are unsure whether your order was successful, please contact our friendly Customer Service Team at 1300 790 618.
Notable Achievements
2016 - Readers Digest Quality Service Award
2014 - Prestigious Canstar Blue Most Satisfied Customers Award
2011 - Winner of Inaugural Roy Morgan Research's Customer Satisfaction