Also known as
- Aged & Disability Support Services
Adssi Homeliving Australia
your home – your life – your way
3A Pioneer Avenue, Tuggerah NSW 2259
Business Summary
Our not for profit organisation has been providing support to people on the Central Coast for almost 30 years.
About Us
Disability Services Respite Care Occupational Therapists Domestic Assistance Home Modifications & Maintenance
Adssi HomeLiving Australia offers a wide range of practical HomeLiving services that promote choice, lifestyle and independence. For frail aged and people living with disability, this support can mean the difference between having to move into residential care versus continuing to live in their own home and community. In other words, we can support you to keep living the life you want to lead.
For busy people, it means more free time to do the things you like to do.
What We Do
- Household Chores
- Social Activities
- Lawn Mowing
- Respite
- Personal Care
- Linen
- Welcome Home from Hospital
- Home Care Packages
FAQs
What area do you service?
If you live on the Central Coast, in the Wyong or Gosford LGA, we can help you. We also provide Home Care Packages in Northern Sydney.
Will I receive services straight away?
Depending on your assessment and the availability of the government assisted services, you may be placed on a waiting list.
If you are placed on a waiting list, you can still access our services on a fee for service basis while you wait for the subsidised service to become available.
If you are not eligible, or you need short term or episodic assistance, you can also choose to use our fee for service assistance.
Please call customer service on 1300 578 478 for more information.
How do I get a referral for services and who do I refer to?
For government assisted services, please call the MY AGED CARE on 1800 200 422 (over 65 or over 50 ATSI) for a confidential telephone assessment.
If you’re under 65 or under 50 for ATSI, please call Central Coast Community Pathways on 1300 160 096.
Alternatively, if you’d like to discuss private fee for service for yourself or someone you care for, please phone our customer service team on 1300 578 478.
Will I have a regular worker?
Small teams are assigned to you to provide your service. This is to ensure, where practical, that the same people provide assistance. You’ll meet the members of your team and they will always have up-to-date information about your circumstances so you receive seamless support.
How much does service cost?
Government assisted services request a fee or contribution, depending on the program. Please note no one is refused service due to an inability to pay.
If you choose to access our fee for service options, please call customer service on 1300 578 478 for a schedule of fees.
Will service be at a regular time?
We operate with morning and afternoon shifts for domestic assistance such as help around the home, or transport for grocery shopping. On the day we can provide a more specific time to reduce the need for waiting around.
If you have a medical appointment, a specific time will be arranged to suit your needs.
How often can I access services?
Every person’s situation is different and a consultation with you will determine your support needs. Through the assessment process, we’ll discuss your needs and goals and together develop a support plan. The plan can be reviewed and adjusted to suit changes in your situation.
You can also choose to ‘top up’ the services you receive by accessing our fee for service options. Our customer service team can provide a schedule of fees. Please phone 1300 578 478 for more information.
How do I pay?
There are several options including Centrepay through Centrelink, which is a free service for customers to pay bills as regular deductions from your Centrelink payments.
You can post or deliver a cheque or pay by Direct Deposit through your internet or phone banking.
We can send you an invoice if you prefer and we accept most credit cards either over the phone or in person at our office in Tuggerah.
I’m a carer. What will the worker do whilst I have some respite time?
Every situation is different and the person requiring the care may have specific needs. Our focus is always on caring for your loved one and giving you peace of mind to leave whether for a short or longer term break.
A flexible agreed support plan will be developed in consultation with you and will include specific tasks dependent on the situation.
Notable Achievements
Finalists 2013 and 2014
ACS State Awards for Excellence
