Business Summary
Connecting Communities for 150 years.
About Us

Founded in 1865 Queensland Rail is dedicated to increasing rail patronage through improved reliability, frequency of services and making rail travel the transport of choice in Queensland. We are committed to building a better passenger business by connecting with customers, improving frontline services and facilitating Queensland's growth and development. We aim to be Australia's best performing railway delivering safe, on time, customer-focused and efficient rail services.

Additional contact details:

After Hours - TransLink contact centre is open 24/7 to assist with your train enquiries. Call TransLink on 13 12 30 Contact Centre is open between 7:15 to 5:00pm, Monday-Friday; EST. Call 13 16 17(within Australia) or +61 07 3072 2222 (outside Australia) Level Crossing Issues - 1800 079 303 Hearing or Speech impairment - SMS 0428 774 636

FAQs
How do I apply for a job with Queensland Rail?
To apply for a position with Queensland Rail, you must apply online at queenslandrail.com.au/careers Please make sure you complete your application from before the closing date.
Can I travel with my bike?
You are permitted to travel on City train services with your bike at all times during weekends and public holidays. Bicycles are permitted on weekdays at all times, excluding the following peak times due to safety, customer service, Cleanliness and capacity issues: - Between 7:00am - 9:30am towards the CBD - Between 3:00pm - 6:30pm outwards from the CBD
Does Queensland Rail provide free Wi-Fi?
Queensland Rail provides free Wi-Fi to all new City trains. The service is available on 64 of our newer trains. You will recognise a train which offers the free Wi-Fi service via signage which will be visible in the cartilage. For more information and "How to connect" please visit Queensland Rail website www.queenslandrail.com.au/forcustomers/plan/free-wi-fi
How do I become a Train Driver/Guard/Customer Service Attendant/Apprentice and when is the next intake?
Queensland Rail advertises all career opportunities on our career page. Information pertaining to each position and how to apply will be included as part of the advertising.
Does Queensland Rail accept Group bookings?
Whatever the size or compilation of your group, Queensland Rail has the transport plan to suit you. We offer special concessions for travelling groups of ten or more. For a quick and easy way to move from A to B, one of our Group travel Officers can help with a tailored solution. Customers with disabilities, our trains are all fully accessible and staff are trained to assist. For assistance in completing or accessing the application form, please phone 1300 768 595 or email ticketing@gr.com.au
At A Glance
We have tools to help plan your journey
Services to provide independent access for all
Long distance travel
Careers
Station information
Payment Methods
BPay
Direct Debit
Direct Deposit