What app services are included?
Lexus is continually adding services to Enform. See www.lexus.com.au/enform/about for details on the currently available apps.
What does Enform cost?
Enform will be free with the vehicle up to the end of the specified time period of its new vehicle warranty, excluding extended warranty. There may be data costs charged to your phone account when you use the services, depending on the phone plan you are on.
Can I get Enform on another manufacturer's vehicle?
No. The Enform system is an in-vehicle system unique to Lexus.
Which Lexus models have Enform?
Enform is currently available on all Lexus models with the exception of selected grades of the CT 200h.
Can I provide access to Enform to other drivers of my Lexus?
Yes, guest accounts can be created via either the Owners Portal (www.lexus.com.au/ownersportal) or the Enform smartphone app.
What are the costs after the free subscription period?
Lexus expects the functionality and number of apps to grow over time, so the duration and cost of any future Enform subscription will be decided closer to when the free period is due to end.
If you have Enform, you will be advised when your free period is expiring and at the same time, you will be provided with information as to any future subscription costs.
How does Enform work?
It works by pairing the driver's compatible smartphone1 to your vehicle's head unit to access the apps from the comfort of your vehicle. You can easily control Enform services through the vehicle's remote touch controller. Access will be via the Lexus Enform icon on the multimedia display via the Lexus Remote Touch controller (LRT) on the centre console.
Can I activate my account at my Lexus dealership or do I need to wait until I get home?
We recommend that you have Enform activated at your Lexus dealership.
Your sales consultant will help you through the process and demonstrate the functionality of Enform so that you get the most out of it from the moment you drive out of the dealership.
If, for whatever reason, activation doesn’t occur at the dealership, you can do it yourself at home via the Lexus Owners Portal on lexus.com.au or via your compatible smartphone.
What if I don't want to use/activate the Lexus Enform services?
You don't have to. The Lexus Enform service is provided with a free initial period to enhance your driving experience. If you do not wish to use the service then simply don't create an account.
An icon will still appear on your menu screen but will not have any functionality.
I don't have a compatible smartphone, can I still use Enform?
At this time, only the listed compatible smartphones1 have been tested and confirmed to work with Lexus Enform. Other similar smartphones may have some level of compatibility but Lexus does not guarantee this.
Is my phone compatible with Enform?
Enform will work with compatible Apple iPhone and Google Android platform smartphones only. Apple iPhone and Google Android platform smartphones form a large percentage of the smartphone market in Australia, ensuring most customers will be able to use the Enform system.
In the future, other popular makes of smartphones may also be considered but Lexus has no immediate plans to expand the operability to any other makes or models.
Will additional smartphones work with this system in the future?
Lexus will continue to assess the popularity of various smartphones available in Australia. At present we have no plans to extend operability to other smartphone makes and models.