Business Summary
The Haven Community Limited
About Us
About Us

The Haven is a charitable not-for-profit organisation, which was established in 1947. The establishment of The Haven can be attributed to the vision of Mr E.V Roberts who was the owner of the local radio station, 2WG.

Mr Roberts purchased 18.5 acres of land in Bourke Street, Wagga Wagga and in 1951 handed the land to the 2WG Women's Club whose members commenced fundraising for the development of The Haven's Self-Care Retirement Village.

The Women's Club played a vital role in the development of The Haven.

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Community Aged Care

Two community care programs are provided for people living in their own homes. Both are subsidised by the Commonwealth Department of Health and Ageing and both provide individually planned and coordinated packages of aged care services, designed to meet older people's daily care needs in the community.

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Residential Aged Care

Nan Roberts Community Hostel

The Nan Roberts Community Hostel provides low level residential aged care for 67 residents. Accommodation is provided in individual rooms with ensuites with internal access to three dining areas that provide residents with three meals a day. Several comfortable well appointed lounge rooms are also located within the hostel as well as a large activities centre.

Wendy Hucker Nursing Home

Provides high level residential aged care for 60 residents. A $5.5m development is currently underway to convert the Home's four and two bed accommodation wards into 44 single rooms with ensuites and eight two bed wards with ensuites.

Fred Loudon Lodge

The Fred Loudon Lodge caters for 21 dementia specific residents. Accommodation is in single bed wards with ensuites.

Independent Living Units

A total of 61 people can be accommodated in The Haven's Self-Care Retirement Village.

Accommodation includes:

  • Bed-sitters
  • Bed-sitter with lounge area
  • Two bedroom flat
  • One bedroom cottages

Facilities and services:

  • Common laundries
  • Library
  • Dining room
  • Garages
  • Village bus


A reasonably priced lunch is available from the Dining Room each day.


The Haven cleans and maintains all common areas. Residents are responsible for mowing and maintaining their own gardens and grounds.


Rental basis: Residential Tenancy Agreement. Rents paid fortnightly.

Further information is available by contacting The Haven on 6925 5500

How much does it cost?
This depends on the service you want to know about. The Haven has residential aged care, community care and independent living accommodation. For an explanation of fees and charges you will need to look at the ‘Detailed Information’ section of our website and look at the information or fees and charges booklet for the service you are interested in.
How can I pay my accounts?
Our preferred option is direct debit. Accounts can also be paid by cash or cheque.
What should I bring with me when I move in?
Again this will depend on the accommodation you are moving in to. Prior to moving in it is best to discuss this with the Manager of the accommodation you are moving in to.
Can I have my own telephone/television/fridge?
Generally you can but there are some restrictions on refrigerators in some accommodation areas. Refer to the Care Facility Rules and Information which can be downloaded from the ‘Detailed Information’ Section of our website or discuss the matter with the manager of the facility you have applied to move in to.
How do I apply for permanent residency?
Residential Aged Care (RAC), Community Aged Care Package (CACP) and Extended Aged Care at Home (EACH) Before you can apply for community care or residential aged care you must be assessed by the Aged Care Assessment Team in your area. Once you are eligible for residential aged care it is simply a matter of contacting our office who will guide you through the application process. Application forms can be downloaded from the ‘Detailed Information’ Section of our website.
Independent Living
To be eligible for independent living you must be over 55 and preferably retired. Simply contact our Administration staff to have an application form sent out or download one from the ‘Detailed Information’ Section of our website.
Can I see the facilities?
Tours of our facilities are held every Thursday at 1:00pm commencing in the Nan Roberts Community Hostel Foyer. If you are from out of town or cannot make this time please contact us and we will endeavour to arrange a suitable time.
Are there waiting lists for places?
Yes. Waiting lists can be long so our policy is to assess those most needing care in liaison with the Aged Care Assessment Teams.