Bob Allan worked in Systems and Operations at Johnson's Wax, the Australian Stock Exchange and GE Systems (UK) where operators were responsible for cleaning their own computer equipment and work area. He observed firsthand how contamination left behind by inadequate and ineffective cleaning methods resulted in hardware malfunctions.
Started in NSW, BACS gained a variety of customers through industry contacts including government departments and financial institutions. Motivated again by maintaining technical equipment in good, non-contaminated working order, BACS added PC and telephone cleaning to the services offered in 1984. Read about the early days of BACS in this press editorial from 1984.