AusNet Services is an energy delivery service. We own and operate Victoria's electricity transmission network, responsible for transporting electricity from generation sources - via 49 terminal stations, 13,000 towers and 6,500 kilometres of high-voltage power lines - into Victoria's five lower-voltage distribution networks.
We also own and operate an electricity distribution network with more than 49,816 kilometres of power lines and 380,000 power poles that feed lower-voltage electricity to 668,000 customers in Melbourne's north east and across all of eastern Victoria.
In addition, AusNet Services owns and operates a gas distribution network that supplies natural gas to more than 633,184 properties in western Victoria via 10,478 kilometres of underground pipelines.
AusNet Services is responsible for maintaining the poles and wires in our distribution area. If you need to report an electricity fault, please email email@example.com or call 13 17 99 24 hours a day. Please be ready to provide your National Metering Number (NMI) shown on your electricity bill.
If you need to report an electricity transmission tower fault, please call 1800 111 164.
We also provide our customers options to manage their electricity usage. Please go to www.myhomeenergy.com.au for more information.
AusNet Services is responsible for the gas distribution in Victoria's west. If you need to report a gas fault, please email firstname.lastname@example.org or call 13 67 07. Before reporting a fault, please make sure your gas meter has not been turned off.
We are currently investing in natural gas assets in Huntly, Avoca, Bannockburn and Winchelsea. To find out more, please visit Energy for the Regions on our website.
As an ASX100 company, we are a strong and stable investment opportunity. Find out more about us from our announcements and financial performance reports. You can also visit the Australian Stock Exchange or Singapore Stock Exchange
AusNet Services is a major player in the Australian energy industry. We are the largest diversified energy infrastructure business in Victoria Australia, and employ more than 2,200 people. We value diversity highly and promote a safe, open and inclusive work environment.
The safety of our people, customers and the communities we serve is at the forefront of everything we do. We are an equal opportunity employer committed to ensuring our people are treated fairly and equitably.