As one of Australia's leading integrated energy companies, we provide gas, electricity, solar PV & related products & services & deliver it to more than 3.6 million customers across Australia.
Our customers are at the heart of everything we do. So with our business definition, 'Harness insights to enrich the customer’s energy experience', every decision we make, it is with our customers in mind.
We have been at the forefront of energy innovation in Australia. From turning on the first gas street lamp in Sydney in 1841, to launching what will be the world's largest virtual power plant in 2016, we have a track record of leading change. Today, we're focused on innovation & using technology to find new & sustainable energy solutions for our customers.
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Drawing on almost 180 years' experience.
At AGL, we provide gas, electricity, solar energy to more than 3.6 million of our residential & business customers across NSW, VIC, QLD, SA & now gas in WA.
With our customers at the heart of everything we do, we provide services & support to help with their energy needs. These services include:
- 24/7 Customer Service Support
- Emergencies & Outages
- Energy Saving Tips
- Billing & Payment Options
- Online Live Chat
- AGL Rewards
- AGL Energy app
Ask questions, get answers, discuss energy.
The AGL Community provides support from the wider AGL community from existing customers, experts to AGL customer service agents. With information on accounts & billing, energy usage, & discussions on renewable energy & technology.