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Optus

Sales Enquiries

Personal

Mon to Fri 8am-9pm,
Sat 9am-7pm, Sun 9am-6pm AEST
TTY (for deaf only) FREECALL

Business

Mon to Fri 9am-6.30pm AEST

Optus 'yes' Shop

Locate your nearest store

Customer Service

Personal

Mon to Fri 8am-7pm,
Sat 9am-6pm AEST
General Enquiries, Billing Enquiries
Technical Support 24/7
Home Phone Self Care - from your phone
Telephony Self Care
TTY (for deaf only) FREECALL

Business

Mobile-Mon to Fri 7am-7pm, Sat 9am-5pm
Telephony & Internet Mon to Fri 8.30am-6pm
General Enquiries, Billing Enquiries
Technical Support 24/7

Operator Services

Operator Assistance
National Directory Assistance
International Directory Assistance
International Service Difficulties
Reverse Charge Calls FREECALL
Optus Mobile Coverage Update
(calls to a " 13, 1300 or 1800" number from a
Mobile Phone may incur additional charges)